Shipping policy

We currently ship within the United Kingdom only.

Order processing

Orders are typically dispatched within 1-2 business days of being placed. Our Custom Made Silicone Sealant is made to order and may take longer to dispatch — please see the product page for current lead times.

Delivery times and costs

Exact delivery times and shipping costs are calculated at checkout based on your address and order weight. For general delivery information, please see our Delivery Information page.

Order tracking

Once your order has been dispatched, you will receive a confirmation email. If you have any questions about the status of your delivery, please contact us at sales@ralsilicone.co.uk.

Lost or damaged parcels

If your order arrives damaged or does not arrive, please contact us at sales@ralsilicone.co.uk within a reasonable time so we can investigate and put things right.